We prefer and recommend shipping all domestic orders via UPS or USPS (United States Postal Service). UPS Ground and USPS Priority Mail provide fast service and reliable delivery at reasonable rates with accurate tracking.
For questions regarding your order and delivery, please contact:
Country Knives Customer Service
For general questions regarding product and availability, please contact:
Country Knives Sales Team
Shipping & Handling for the first pound of merchandise. |
$10.00 |
Shipping & Handling for each additional pound or any part thereof. |
$1.00 |
Insurance for items valued over $100, for each additional $100. |
$1.00 |
Applicable Sales Tax if Shipped within Pennsylvania. |
6% |
PLEASE NOTe:
Whereas most orders placed will ship for $10 + insurance ($1/$100), there will be some orders that will require an over-size shipping box due to the size of the item/s, need for extra packing materials, distance to shipping address, excessive weight, or insurance. These packages will be assessed on an individual basis and additional shipping will be added as necessary.
In the case of Damage, Partial Loss or Total Loss of Contents the United States Postal Service requires a 30-day minimum for processing of insurance claims. Please be aware that in the event of loss or damage, any and all claims cannot be filed until the matter has been completely resolved with USPS.
All shipments to U.S. Military personnel with an APO or FPO address must be shipped via the USPS (United States Postal Service) via Priority or Express Mail.
Most swords (and other large items) may not be able to be combined with other merchandise and must ship as “oversize” at a minimum of $35 for Shipping and Insurance. Shipments will be quoted on an individual basis.
All orders to be shipped outside the United States must be paid in advance in US funds via Western Union Wire Transfer for CASH pick-up only. We only ship via USPS Priority Mail International (insured for Full Value and tracked).
Sorry, no PayPal!
For security reasons, credit card companies (VISA, MasterCard, American Express, and Discover) cannot (will not) confirm cardholder addresses and therefore will not authorize (authenticate) their cards for international shipment.
All International orders will be confirmed and shipment arranged on an individual basis. We ship all international orders via USPS Priority Mail International which is insured (Full Value) and tracked. Please contact brian@countryknives.com for more information.
All insurance claims for Damage, Partial Loss or Total Loss of Contents will be made with the carrier immediately upon notification. We will initiate tracking and file a claim as quickly as possible within the requirements of that carrier and will process replacement, refund, exchange, or credit for the lost or damaged shipment as soon as resolution of claim is completed.
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